Top 10 Things You Should Never Say to Your Customers
In the world of customer service, employees can feel like they have to be completely honest with customers about what they can't do for them. Often, this honesty is misunderstood by the customer, leaving them with a sour impression of not being helped in an effective way.
But with a small change in perspective, employees can convey honesty in what can be done.
This is just one example. In this free webinar, uncover the 10 things you should never say to your customers, and learn what you can say instead.
Shifting your responses will not only provide your customers with the WOW experience they are looking for. It will also instill confidence and belief in your team to find solutions for every problem that may arise.
Take the first step to transforming the growth of your employees and your business. Fill out the form on this page to watch the video.